REFUND & CANCELLATION POLICY

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AppsZoneShop is an Authorized Microsoft Partner providing Microsoft 365 subscription plans only. Please read this policy carefully before purchasing.

Subscription Products

  • All products sold are subscription-based Microsoft 365 plans
  • We do not sell lifetime licenses, activation keys, or one-time software purchases

Refund Policy

Refund eligibility depends on Microsoft’s subscription terms and provisioning status.

  • If a subscription has not yet been provisioned, a refund request may be considered.
  • If a subscription has already been activated or assigned, refunds may not be possible.
  • Any approved refunds will be processed according to Microsoft and payment provider policies.

Cancellation Policy

  • Customers may request cancellation of subscription renewal before the next billing cycle.
  • Cancellation prevents future charges but does not retroactively cancel an active subscription period.

How to Request a Refund or Cancellation

To request a refund or cancellation, contact us with your order details:

📧 [email protected]

We aim to respond within 2–3 business days.

Important Note

AppsZoneShop acts as a reseller and follows Microsoft’s licensing and subscription policies. Final refund approval may depend on Microsoft’s terms.